Here are some common questions about A+ Kids.

Subscription Issues

Can I get a free A+ Kids trial?


When you subscribe to A+ Kids you will get free 7 days trail.

If you will decide that you do not want to have a subscription, you can cancel it any time before the end of the trial period and you won’t be charged. If you do so, be sure to do it at least 24 hours before the end of the free trial period, and you won’t be charged at all.

Can I cancel my subscription?

Yes, you can.
Please go to your iTunes or Google Play account and un-subscribe.

Can I use my subscription on other devices?


While on-boarding you will be asked to sign up with an email and password. These credentials will enable you to use A+ Kids on multiple devices based on our terms and condition policy. All you will need to do when trying to use a new device is to log in.
If you skip on-boarding, don’t worry, you will be able to sign up in Parents Zone as well and then use your credential to log in to other devices.

Do I need to renew my subscription?


A+ Kids automatically renews via iTunes or Google Play. You should receive an automatic confirmation from iTunes/Google every month.

Using The Service

On which devices can I use A+ Kids?

You can use A+ Kids on tablets and mobile phones with more then 2G RAM memory that runs iOS 12 or later or Android OS 6 and later.

Can I use A+ Kids offline?

A+ Kids works best with an internet connection. However, kids can enjoy part of game zone and watch downloads in downloads zone while offline.

To download an episode, please go to downloads zone and download the episodes you wish to watch offline. You will have the permission to watch these episodes for the period specified after the download process is completed.

How do I update my personal details?

Your personal detail, including you email and password, can be updated in parents zone within A+ Kids. To do so, please enter parents zone and tap on ‘My Account’. There you will be able to change your personal details.

How do I add my kid’s profiles?

While on boarding, you will be asked to add your kid’s information and create their personal profiles. These profiles will let our algorithm to personalize their experience.

If you skipped this step while on boarding, you will be able to add your kid’s profiles in parents zone as well.

What They’re Saying

Customer Testimonials

At last, a one trusted destination that offers both safe content and educational for my 3 and 6 years old. My kids love to play with the app, and I am delighted to hear what they learn from it.

Sophie Howell

We wanted to make sure our kids are not exposed to inappropriate content. We warmly recommend parents to get their kids to play this app: Not only all the content on the app is safe and age appropriate, but it is genuinely teaching kids math, English and science and motivates them to keep practicing. My kids adore the practicing section where they play games based on videos that tech them the knowledge units. It works amazingly!

Marion Delaney

We used the app during lockdown period which was challenging- best educational app we have encountered. Our kids enjoyed playing with the app and we could follow their educational progress without interfering their fun to play mood.

Dean Jackson

Advise parents to get their kids to play with this app. I realized that through this app my daughter learn science facts that I would never be able to explain to here- I often learn from the app science fact myself.

Rob Andersson

I was so pleased to see my 4 years old demonstrate the knowledge in science to his 7 years elder sister. Thanks to the fantastic content and games we are already ready for first year at school.

Laura Morrison